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is backordered. We will ship it separately in 10 to 15 days.
You asked / We listened! Our traditional Ultra Luxe Lash Clusters now available in BULK BUY Trays - Perfect for Makeup Artists!
BULK TRAY — 300 x CLUSTERS
Ultra Luxe '20D TRADITIONAL' Clusters - LONG 12mm C-Curl
MODELROCK's 'ULTRA LUXE' Individual Lashes takes lash customisation to the next level.
Ultra Luxe 20D TRADITIONAL individual Cluster Lashes are the epitome of effortless beauty. These lashes are designed to enhance the eye's natural beauty and to provide a gorgeous multi-dimensional lash look that is ultra-light and wispy.
Experience the seamless perfection as our Ultra Luxe Individual Lashes blend seamlessly along your lash line, creating a flawless and natural appearance.
Made from finest grade Korean PBT fibers.
LONG 12mm x 300 Clusters
LOVED by Makeup artists across the Globe MODELROCK's Original ULTRA LUXE individual lashes have set a trend in Professional lash customisation since our custom designing of our original ULTRA LUXE Individuals in 2012.
*Packaging is recyclable, however please separate the cardboard from the PET plastic window and check with your council as not all councils accept PET in their recycling programmes*
**Adhesive NOT included - Adhesive Can be purchased separately**
We ship Australia wide for a flat fee of:
- $6.95 for Standard post
- $15 for Express post
- $20 Rush order- we will bump your order to the top and process ASAP and send Express Post. Please note if you order after 3:00pm on a weekday your order won’t be processed until the next business day. (This option is only available at checkout if we are able to fulfill that day)
We ship via Australia Post as a standard. Shipping may take longer during sale periods, holidays and bad weather.
Proessing times- Generally items are processed & sent out within 3 Business days (Business days are monday to friday, so don't count weekends) Depending on location postage takes anywhere from 2-7 business days.
In a Hurry to get your order? If you need your order sent out super fast select the Rush order shipping. (This will only show if its available at the time you order)
If you have entered the wrong address please contact us immediately, as once parcels are dispatched they are out of our control. Return to sender incurs a $20 Fee.
Do you ship to PO BOX?
Yes!
What should I do if my order has not arrived?
You can track the progress of your order using the Article ID on The Australia Post website.
Contact us straight away either by Facebook Message or email: perthmakeup@outlook.com
Refunds
We do not offer a refund on change of mind. Please see below for further details on returning faulty goods.
Returns
Please note - Australia Post charges Luxe Look Cosmetics whenever an item is sent back to us , which will incur a $20 fee if the below scenario occurs.
If you want the item resent, Luxe Look Cosmetics would need to bill you for the returned postage charges, or the return to sender postage cost would be deducted from any amount refunded, if you choose to not have the item resent out to you.
Additional postage charges incurred by customer are for the following reasons listed below :
- You supplied the incorrect/incomplete address on your order
- You did not collect the parcel from the Post Office by their due date
(after Australia Post attempts delivery prior).
Where the product is faulty, postage charges are reimbursed by Luxe Look Cosmetics once
Product(s) are inspected and deemed faulty.
Luxe Look Cosmetics does not accept returns on any unsealed or used items as they cannot be resold once they have left our warehouse.
If you have an online order item that has not been touched / opened from its
original sealed packaging and you wish to return it, please email us with information,
and photos of the products within 30 days to hello@luxelook.com.au
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Excl. postage